Notation based on the Act on Specified Commercial Transactions

Store name

econawa

distributor

Goldfish LLC

Operation manager

Hayami Torue

address

〒901-2221 _

GN Building 3F , 2-7-12 Isa, Ginowan City, Okinawa Prefecture

phone number

098-890-0177

email address

info@econawa.com

URLs

https://econawa.com

Products handled

environmentally friendly sundries

Necessary payment other than products

【consumption tax】

Ten%

【postage】

500 yen nationwide (free for purchases of 5,000 yen or more)

[Convenience store payment fee] ( When using convenience store payment )

How to order

1. Select the product you want to order, add it to the cart press the buy now button.

2. After moving to the cart screen, press the "Continue shopping" button to continue shopping, and press the "Proceed to checkout" button to confirm the order.

3. If you are shopping for the first time, please register as a new member from "New member registration".

If you have already registered as a member, please log in.

4. After selecting the delivery method and payment method, check the order details, and if there are no mistakes, press the "Order" button. Your order will be completed.

5. You will receive an order confirmation email, so please check the contents of the email.

6. As soon as payment is confirmed, we will ship the product and contact you.

payment method

[Credit card payment]

Various credit card payments such as " VISA ", " Master Card ", " Diners Club ", " JCB ", and " AMERICAN EXPRESS " are available.

Payment in installments and revolving payment are also available.


【Convenience store settlement】

You can use various convenience store payments such as "Family Mart", "Lawson", "Ministop", "Sunkus", and "Circle K ".

Convenience store payment fee: 200 yen (uniform)


【Bank transfer】

《Transfer destination》

Bank name : Okinawa Bank

Branch name : Chatan branch (304)

Account number : Ordinary deposit 1598541

Account name : Do) Goldfish

* Please pay the bank transfer fee at the customer's expense.

[cash on delivery]

The total payment amount is as follows.

Total product price + shipping fee + cash on delivery fee

COD fee: 360 yen

Shipping method

Yamato Transport

500 yen nationwide

Free shipping for orders over 5,000 yen ( tax included )

Due date for payment

Within 7 days from order (bank transfer)

Delivery time

We will ship within 2 business days after receiving your order .

In the case of convenience store payment or bank transfer, the product will be shipped after confirmation of payment.

About returns and exchanges

[About returns and exchanges]

If you wish to return or exchange a product, please be sure to contact us within 7 days after receiving the product.

Please note that we cannot accept returns or exchanges without contacting us in advance.

After contacting us, we will contact you again regarding the return/exchange method.

[Returns and exchanges due to our reason such as product defects]

We make every effort to ensure the quality of our products, but if the product is damaged or soiled, or if we receive a product that is different from what you ordered, we will exchange or return the product. Please contact us as soon as possible after the product arrives. Please note that we do not accept returns unless the product is defective.

In the case of a defective product, the shipping fee will be borne by our shop.

We apologize for the inconvenience, but please send it back by cash on delivery.

We will promptly process the return or exchange.

In addition, if the product is out of stock, we may ask you to cancel it because we cannot exchange it.

Please note that we will contact you in advance.

[Returns and exchanges due to customer's convenience]

Customers are responsible for the shipping costs when returning or exchanging items due to personal reasons such as a different image.

Items to be returned or exchanged must be returned in the same condition as they were delivered, along with any accessories such as labels and bags.

Items purchased as a set must be returned together.

[When we cannot accept returns or exchanges]

・Products already used by the customer (excluding products found to be defective after use)

・Products that have been defaced or damaged by the customer.

・Items that have been delivered for more than 8 days.

・Products that have been used by the customer.

Sale products such as outlet products and lucky bags .

・Items that are described as "non-returnable" in the product description.

[Return deadline]

We will do so within 7 days after receiving the product.

[Return shipping fee]

The customer will be responsible for any returns due to the customer's circumstances. If the product is defective, we will bear the cost.

[Contact information regarding returns]

econawa

GN Building 3F , 2-7-12 Isa, Ginowan City, Okinawa Prefecture 9012221

TEL : 098-890-0017

Email : info@econawa.com